Eventbrite to refund Roxodus ticket holders after abrupt cancellation

Eventbrite announced on its website that the Roxodus Music Fest “was abruptly canceled” by the event organizers on July 3. Eventbrite said on its website, “After multiple attempts to communicate and secure funds back from the Roxodus organizers, they have provided no indication that they will be issuing refunds to ticket holders. We believe attendees deserve to get their money back now, so we have set up an Eventbrite-funded Fan Relief Program to make all Roxodus ticket holders whole while we continue to aggressively pursue the return of funds from the festival’s creators. If you purchased a ticket to Roxodus on Eventbrite, there is no action necessary on your end. We are transferring funds back to you immediately and you can expect to see them reflected on your credit card or bank statement within seven business days.” Roxodus on its website explained, “During the past couple of months, our venue at Edenvale Airport has battled tremendous rainy weather that has impacted our ability to produce the festival. It is with a heavy heart that we announce the cancellation of the Roxodus Music Festival this year. Our team has worked tirelessly to find a solution in which the show can go on but unfortunately, we could not make it happen this year…We understand your concerns. We are looking at all the options.”

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