We recently compiled a list of the Jim Cramer’s Bold Predictions About These 10 SaaS Stocks. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against the other SaaS stocks.
As 2024 comes to a close, the software-as-a-service or SaaS industry has been shaken up quite a bit. Artificial intelligence has defined the stock market in 2024 and ensured that investors can end in the green despite several sectors such as healthcare, real estate, and industrial performing poorly.
The age of AI has also affected the SaaS industry. These firms rely on margin-friendly revenue and stable recurring revenue through offering software products to businesses. However, AI offers firms the ability to self-develop software, which means that for SaaS firms, their products might not be as in demand.
To understand the impact of AI on SaaS stocks, consider two key valuation multiples for this sector. These are the enterprise value to revenue and the Rule of 40. A firm’s enterprise value measures its market value and net debt, while the Rule of 40 checks whether a SaaS company is growing its revenue and free cash flows sufficiently. Higher readings for both are preferable, with the Rule of 40 in particular demanding a score greater than 40.
Research from Volition Capital shows that SaaS multiples have undergone seismic shifts throughout the coronavirus pandemic, the subsequent high interest rate regime, and the current interest rate era. Ahead of the pandemic, the crème de la crème of SaaS firms, i.e. those with a Rule of 40 score greater than 40 and a greater than 30% revenue growth rate had a median revenue multiple of 22.9x. The multiple peaked at 42.3x in September 2020 as the booming demand for digital services meant that investors valued the firms more richly compared to their revenue.
Then, as the Federal Reserve started to hike interest rates, the tables turned. Interest rates are key for SaaS stock performance as low rates mean that enterprises have plenty of cash to dole out for their spending. Additionally, higher rates also mean that since investors have more lucrative investment alternatives available, they place a higher premium for future growth. The high interest rates meant that in December 2022, the SaaS revenue multiple for the top firms was 9.2x, or less than four times its 2020 peak. The tail-end of 2022 also marked the start of Wall Street’s current AI euphoria. Back then, only the GPU designer whose chips are powering AI or the software company known for Windows had benefited from investor attention.
However, in less than a year, as the impact of AI on SaaS firms became clearer, the multiple was nearly cut in half. It dropped to 5.1x in October 2023. As if this weren’t enough, December 2024 does not have a reading for the top SaaS firms’ revenue multiple. This is because in Volition’s data set, there are no such companies anymore. Inflation has impacted the industry, and now, investors are focused on SaaS firms that can deliver growth. Consequently, the revenue multiple for firms with a Rule of 40 score lower than 40 but a revenue growth rate higher than 30% was 10.6x as of the latest market close. It sat at 29.1x in September 2020 and was 14.1x at the start of the year.
Hedge fund Coatue Management speculated about the reasons behind the dropping SaaS valuations in a recent presentation. It outlined that SaaS firms have to now contend with a consumption-driven model as opposed to an earlier seat model. The consumption model only charges customers when they use resources. On the other hand, a seat model means that the firm earns money regardless of its products being used or not.
So what’s Jim Cramer saying about SaaS stocks as the industry undergoes a historic shift? Let’s find out.
Our Methodology
To compile our list of Jim Cramer’s bold predictions about SaaS stocks, we scanned the stocks he mentioned in Mad Money and Squawk on the Street as far back as in August. Then, we picked out SaaS stocks and ranked them by the number of hedge funds that had bought the shares in Q3 2024.
For these stocks, we also mentioned the number of hedge fund investors. Why are we interested in the stocks that hedge funds invest in? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 275% since May 2014, beating its benchmark by 150 percentage points. (see more details here).
A customer service team in an office setting using the company’s Customer 360 platform to communicate with customers.
Salesforce, Inc. (NYSE:CRM)
Number of Hedge Fund Holders In Q3 2024: 116
Date of Cramer’s Comments: 8-29-24
Performance Since Then: 30.63%
Salesforce, Inc. (NYSE:CRM) is a customer relationship management SaaS software provider. It is one of the biggest players in the industry, with estimates suggesting that Salesforce, Inc. (NYSE:CRM) commands a 21.7% market share. The stock rose by 3% in November after the presidential election win. Then the shares soared by 11% in December after the firm’s fiscal Q3 earnings report shared fiscal 2025 revenue guidance of $37.9 to beat analyst estimates of $37.86 billion. Salesforce, Inc. (NYSE:CRM) also announced that it had signed 200 deals for its Agentforce AI platform within a week of launch. Here’s what Cramer said in August:
“Last night, we heard from Salesforce CEO Marc Benioff, who discussed how his Agentforce AI platform is starting to gain traction. Agentforce helps companies create fully autonomous AI sales and service agents. Benioff shared some exciting developments, mentioning companies that have already deployed Agentforce and seen meaningful results.
“Salesforce’s new AI initiative will lead to a massive expansion of gross margins, as bots are much cheaper than people. We’ll learn more at the company’s annual Dreamforce Festival in three weeks. Again, it’s not a barn burner, but that’s the point of artificial intelligence: it doesn’t burn barns; it simply imitates us, which can be very valuable for businesses. That stock should have been up, not down today, because the use cases were so compelling. I don’t know what happened; it was a mistake, to me.”
Overall CRM ranks 1st on our list of the SaaS stocks Jim Cramer talked about. While we acknowledge the potential of CRM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter timeframe. If you are looking for an AI stock that is more promising than CRM but that trades at less than 5 times its earnings, check out our report about the cheapest AI stock.
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Disclosure: None. This article is originally published at Insider Monkey.